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Returns

We adhere to strict legal regulations as a pharmacy, which may restrict returns on certain items for safety reasons. However, we always aim to resolve any claims amicably. Our Returns Policy is designed to ensure a smooth process for eligible returns. We prioritize your satisfaction and safety while adhering to legal requirements. Rest assured, we are here to address your concerns and ensure a positive shopping experience.

Return Process

The safety of our customers and the integrity of our products are paramount. We regret to inform you that, in line with industry standards and to uphold the safety and efficacy of medications, we are unable to accept returns of any medication after payment has been confirmed. This policy is rooted in industry best practices and is implemented to safeguard the well-being of our customers. Medications must be handled with the utmost care to prevent any contamination or tampering, ensuring that every product delivered is of the highest quality.

While we understand the importance of a flexible return policy, we prioritize your health and safety above all else. We encourage customers to thoroughly review their orders before confirming payment to ensure the accuracy and appropriateness of their medication selections. If you have any concerns or questions about your order, please don't hesitate to contact our customer support team, who will be happy to assist you.

Refunds and Exchanges

We take great care to ensure the highest standards of customer satisfaction. However, it's important to clarify our policy regarding refunds:

  • Refunds After Payment: Once payment has been processed, we are unable to offer refunds. This policy aligns with industry standards and is in place to maintain the safety and integrity of our medications.
  • Order Modifications: If you wish to modify or change your order, please contact us promptly before your order is processed. Our team will do their best to accommodate your request.
  • Payment and Order Cancellation: Orders that we do not receive payment for within 7 days will be automatically cancelled to prevent any unintended charges.
  • Charge-backs: In the event of a charge-back against our pharmacy, we will vigorously contest it to protect our business and the interests of our customers. During the dispute resolution process, buying rights may be temporarily removed until the matter is resolved.

We value your trust and strive to provide exceptional service. If you have any concerns or questions about your order, please contact our customer support team, who are here to assist you.   

Contact Us for Support

You can easily reach us through multiple channels for assistance and inquiries. Feel free to contact us via email, where our team will promptly respond to your written queries. For immediate assistance, please call our customer hotline. Additionally, you can engage with our live chat feature on our website for real-time support.

At buysleepingpills.to we are committed to providing accessible and responsive customer service through these convenient communication channels. Your questions and concerns are important to us, and we're here to assist you.